Does your company need AI?
Most AI conversations start with a product. I start with the work.
First, find where time, money or errors pile up. Look for the tasks people complain about, the queues that back up at month end, and the reviews that get skipped because there isn't time. Write each one down with a rough count of hours or errors per month. That count becomes your baseline later.
Second, ask whether the work needs judgment or reading. If it follows the same rules every time, a better process, a form or a spreadsheet will usually do it cheaper and more reliably. AI earns its place where people read documents, sort messy requests, draft from templates or compare one thing against another.
Third, find out what's already happening. In many companies some employees are already using AI tools on their own, often with company data. That isn't a reason to panic, but it does mean AI is already in use and needs someone managing it.
Fourth, check what you already pay for. Many office, CRM and HR systems now include AI features that are switched off or unused.
If you end up with two or three tasks that need judgment, have a measurable cost and have someone who owns them, you have a real case to evaluate. If you don't, the honest answer is not yet, and that's a fine answer.